Shop Policies – Terms and Conditions

Welcome to Cabane Shabby Chic!  We are happy to share with you our collection of home-made decorations all made out of fabrics.  We are also happy to share with you my selections of vintage accessories that took me extra time to find them so we can bring to you some beautiful vestige that we have reminisced that can get another chance to live with you for a long time.

Care

We wrap and pack items carefully in clean new packages.  We sincerely hope you are satisfied with the product you choose and receive.

Payment Methods

We do take payments via Paypal

We accept Credit/Debit Cards with the following logos

Visa

Mastercard/Eurocard

American Express

Carte Bleue (France)

Carte Bancaire (France)

Cancellations

We DO NOT accept cancellations.  Please do verify your order carefully before passing it.  Once it’s passed, it will be shipped.  Please do contact us if you have any problems with your order.

Description of Items

All products are described honestly and accurately, as far as possible in the item description.  If for any reason you are dissatisfied with your purchase in any way please let me know by sending us a message through our contact message form.  And we will respond to you as quickly as we can.

Vintage Antique Accessories

We DO NOT accept returns or refunds on vintage antique accessories.  The reason is because they are items that have been previously used.  They were pre-owned, and therefore will show signs of age, wear and tear.  Any damages and or signs of use will be shown in the product images and description, as much as possible.  Therefore they are being sold as they were bought.

SHIPPING

We ship all items within 1 to 2 business days immediately after payment has been received.

Combined Shipping

Combined shipping is automatically calculated at the check-out

Local (UK)

Standard Delivery via  Royal Mail – 2 to 5 days.

Europe – EU and West European Countries

Standard Delivery via “Royal Mail.”  –  6 to 7 days.

Europe – East European Countries

Standard Delivery via “Royal Mail” – 7 to 12 days

Shipping to International Destinations

Standard Delivery via “Royal Mail” – 8 to 15 days

Buyer is Responsible for all customs fees and taxes.

Registered Shipping with Tracking Number

If you would like your parcel shipped with a tracking number select either registered airmail/shipping at the checkout. We reserve the right to upgrade shipping to include a tracking number on shipments at our discretion.

Items that weigh 2kg and over will automatically ship by parcel force including a tracking number.

Returns and Exchanges

I gladly accept returns or exchanges for items which are home-made with fabrics only, including cushions, curtains, table covers, bags, and anything else “fabric.”

If you are not happy with your items, send us an email to let us know that you are returning the items.  We will work with you to ensure any issues are solved.

Please return the items in its original packages within 7 days of receiving them for a full refund.  We do not pay return fees and it is the responsibility of the buyer.

Customer receipt or proof of purchase is required for all exchanges and/or returns.

You are allowed to exchange items only once pertaining to same purchase and we will not accept exchange twice.

If the items have any sort of smells like food smell, cigarettes smell, and or other type of smell or dirt, we will NOT make a refund for the items because we will not be able to sell the items again.  We are sorry for any inconvenience that this may cause.

(Please Read FAQ for more details)