FAQ

Please note that our prices are in GBP (Great Britain Pounds Sterling)

Standard Delivery hours are between 9.30 am and 5.00 pm. We ship with Royal Mail Monday to Friday, excluding Bank Holidays.  You will also receive an email to confirm that your items will be delivered by Royal Mail or by Courrier Service.

For International Services, we will pass your items through Royal Mail for delivery to your destination.

Items under 2kgs will be shipped via Royal Mail.

Items that weigh 2kg and over will automatically be shipped via PARCEL FORCE with a tracking number.

Shipping to most international destinations takes around 7 – 14 business days. Please be aware that shipping time may be longer if your parcel is held for customs inspection in the destination country or in cases of inclement weather.

All Customs and import fees and taxes are the responsibility of the buyer/customer and parcels will be marked as merchandise. Please ensure you take into account any potential import taxes and fees before you place your order.

Vintage Ware

For your Vintage Glassware and or China – We at Cabane Shabby Chic do recommend that you do not wash your items in the dishwasher. Our best advice is to wash them in cold or warm dish washing liquid.

Hand-Made Crafts

At present we are not accepting custom orders, but we may be doing so in the future. We will announce it once we know it is definite.

We do not accept “Back Orders” – meaning we do not accept placing orders for products which are out of stock. Simply once a product or item is out of stock, we cannot promise that we will be re-stocking the same designs and patterns.

Care for Cushions, Curtains, Table Covers, Pillow Cushions and all things Fabric –  Please note that At Cabane Shabby Chic we do not accept responsibility for damages, discoloration, shrinkage, fading of items pertaining to natural factors, wear, tear or washing.   We use a 100% cotton lining to fill our cushions pads to protect the fillings from dust and stains.  Remove the cover and wash in cold water, and dry at low heat or dry cleaning if mentioned.